1. Overview
These Terms of Service govern your use of Seron, operated by Daigo International Ltd. You agree to these Terms when you check the agreement box while completing your profile in the app.
2. Eligibility
Seron is open to foreign nationals aged 18 or over who currently live in Japan, regardless of nationality or residence status. Because members receive no compensation, no specific visa status is required. Anyone who joins an experience with you as a companion must also be 18 or over.
3. Service Description
Seron offers members free experiences (dining, beauty, cultural activities, and more) in exchange for honest survey feedback. Experiences are subject to availability, and Seron reserves the right to select participants.
4. Member Obligations
Members must:
(1) give honest and accurate survey answers after each experience;
(2) attend booked experiences, or cancel in advance;
(3) treat the staff of partner businesses with respect; and
(4) not resell, transfer, or misuse any experience benefits.
5. Personal Information
We collect your LINE display name and profile picture, your nationality, your area, your booking and visit history, and your survey answers.
We use this information to run Seron, for example to show you experiences in your area, to manage your bookings, and to contact you on LINE.
Your survey answers are shared with the partner business and are used in reports we prepare for partner businesses. We never share your LINE ID, and we do not sell your personal information.
6. Reviews and Social Media
Posting a review (for example, on Google) or sharing an experience on social media is entirely optional and is never a condition of joining an experience. Surveys are separate from reviews; they are part of how the free experience works.
7. Disclaimer
Seron makes no warranty as to the quality of experiences provided by partner businesses.
You take part in experiences at your own risk. Seron is not liable for any injury, illness (including food poisoning and allergic reactions), accident, loss of or damage to personal belongings, or any other damage or dispute that occurs during or as a result of an experience.
Any such matter is to be resolved between you and the partner business that provides the experience. If you have food allergies or other health concerns, please tell the partner business before your experience.
8. Termination
You may leave Seron at any time by blocking the Seron LINE account. Seron may suspend or terminate your membership if you breach these Terms.
9. Changes to These Terms
We may revise these Terms from time to time. When we do, we will update the date at the top of this page. For important changes, we will notify you on LINE and may ask you to agree to the revised Terms again in the app.
10. Governing Law
These Terms are governed by the laws of Japan. Any dispute will be resolved by the competent courts of Japan.